Search LearnMedicine Help
Visit LearnMedicine Help and search for your question. The getting-started, account and course guides cover common first-visit questions.
Contact us from the website
Open the chat bubble on LearnMedicine to send a message. If we are away, leave the details and your email so we can follow up. The Messenger shows our current availability.
For a technical or access problem, include
- Your LearnMedicine account email.
- The course, lesson or page link.
- What you were trying to do and what happened instead.
- The error wording and the device/browser you used.
A screenshot can help. Crop out passwords, payment information and anything unrelated to your enquiry.
Before sending
Try refreshing the page, checking your connection and confirming that you are signed in to the correct account. If you recently changed membership, use Profile → Membership → Refresh membership.
The website’s Ask your tutor feature supports learning. Use the support chat for account, payment, access or technical enquiries.